Refund policy

Your complete satisfaction is important to us. If you believe there is manufacturing defect with the bottle(s) or the package has arrived damaged, please contact us as soon as possible by going to: https://theculturedcoconut.com/contactus.  

Choose “Product Issues/Refund” under Subject and describe the problem as best you can in the message box. We'll contact you as quickly as we can - we strive to return all questions within a 24-hour period Monday-Friday.

We’re committed to providing the best possible outcome as all shipping quality issues are dealt with on a case-by-case basis. Regrettably, we are unable to provide a refund longer than 30 days from date of purchase.